Welcome to our product and services! We understand the importance of personal information to you. Your trust is very important to us, and we will strictly comply with legal requirements and take corresponding security protection measures to protect the security of your personal information. Based on this, "GBOS" (hereinafter referred to as "we") have formulated this "Privacy Policy" (hereinafter referred to as "this policy") to help you fully understand how we collect, use, store, and protect your personal information during the use of our products and services, and how you can manage your personal information so that you can make appropriate choices.
Before you start using our products and services, please carefully read and understand this policy. You should pay special attention to the terms identified in bold or underlined, and ensure that you fully understand and agree before starting to use. For professional terms in this policy, we will try to explain them in simple and understandable language for you to facilitate your understanding. If you have any questions, opinions, or suggestions about the content of this policy, you can contact us through the contact information provided at the end of this policy.
Your agreement to this policy indicates that you are aware of the functions provided by the application and the necessary personal information required for their operation, and give corresponding collection and usage authorization. However, it does not represent that you have separately agreed to enable additional functions or process non-essential personal information. For the activation of additional functions, processing of non-essential personal information, and processing of sensitive personal information, we will seek your separate consent based on your actual situation.
This policy will help you understand the following contents:
One. How we collect and use your personal information;
Two. How we use Cookie and similar technologies;
Three. How we share, transfer, and disclose personal information;
Four. Your rights
Five. How we store personal information;
Six. Managing your personal information;
Seven. Protection of minors' information;
Eight. Policy updates;
Nine. Account cancellation;
Ten. How to contact us;
One, how we collect and use your personal information
(A) Information we collect and use when you use our products or services
We will only collect and use your user information for the business purposes described in this policy. The purpose of collecting your personal information is to provide you with products or services. We will collect your personal information after obtaining your authorization. You have the right to choose whether to provide such information yourself. We will collect the information you actively provide during the use of services and the information generated during the use of functions or acceptance of services within the scope of your authorization. You need to authorize us to collect and use the necessary information. If you refuse to provide the relevant information, you may be unable to use our product services:
1. Information you upload while using the service
For example, when you choose to upload a vehicle photo, we need to prompt you to obtain the corresponding permission and authorize us to access the information you upload. You can either take a photo or select from your album to upload. These information are collected to help you better improve your vehicle information. If you refuse to provide, you will be unable to use this function, but it will not affect your use of basic functions.
2. Information we get while you use the service
When you authorize us to use your current location function, we may obtain your location information and device information (such as device name, model, device identification code, operating system and application version, service provider network ID, etc.). This allows us to quickly provide you with your current location information.
3. File read/write storage information
We need to get your permission for reading/writing storage when you need to implement file read/write storage functions or when you need to upload vehicle, terminal photos, etc. You need to authorize us to use these functions to help you better improve vehicle information.
4. Location information
In order to ensure the normal use of navigation functions, when you turn on the position location permission and use the positioning services we provide, we will get your current location information, and we will provide you with nearby place information.
You can open the access permission of your location information in your device to achieve the collection and use of information involved in additional functions.
When you open the access permission of your location information, it represents your authorization for us to collect and use your location information to realize the above additional functions. During use, you can close the permission at any time, which represents your cancellation of the authorization for location information. If you close the location information permission and stop us from collecting your location information, you can still use the product services, but you may be unable to use these functions that require location permissions.
5. Phone status
When you need to contact the vehicle driver or customer service, we will get your current phone permission to help you realize real-time calls with customer service or drivers.
6. Permission information
Permission Information Purpose of Collection Usage Scenario
Location Information Get device information (IMSI, MAC address, OAID), location information, application list User uses the function to locate the current position, user wants to find nearby related places
Storage Permission Ensure data acquisition accuracy Use navigation or read file functions
Camera Permission Allow users to take pictures normally or select photo information User adds vehicle or terminal photos, uploads photo information
Installed List Permission Check if high-definition map or Baidu Map is installed on the current device User uses vehicle navigation function
Phone Permission User can make normal calls User needs to contact customer service or drivers via the contact number in the vehicle details page or the contact information in the customer service function
Clipboard Information Quickly get server IP port information User fills in server IP port information on the IP port page or platform management function
User can normally use the walkie-talkie function User can normally use the walkie-talkie function User opens the walkie-talkie in the real-time video function
When you open the access permission of your location information, it represents your authorization for us to collect and use the above permission information. During use, you can close the permission at any time. If you close the information collection permission, we will stop collecting your information. You can still use the product services, but you may be unable to use these functions that require location permissions.
(B) Specific Usage
1. The information you provide will be authorized for our use during the period you use this service. When you stop using the push service, we will stop using and delete the above information.
2. We promise to anonymize or de-identify the collected user information according to the law to protect your information security. Information that cannot be used alone or in combination with other information to identify an individual does not constitute personal information under the legal definition.
3. For the above collected personal information, we will not use it for commercial purposes. It is only used to provide you with better product functions and services. However, in order to better operate and improve our technology and services, or due to changes in product strategies, when the collection, use, or processing of user information required by the products or services we provide exceeds the scope mentioned above, or when we want to use the collected user information for purposes not stated in this privacy policy, or when we want to use the information collected for specific purposes for other purposes, we will notify you within a reasonable period after collecting the user information or before processing the user information and obtain your authorization.
(C) Exceptions to Obtaining Authorization
Please understand that, according to laws and regulations and relevant national standards, we do not need to obtain your authorization to collect and use your user information in the following circumstances:
1. Those directly related to national security and national defense security;
2. Those directly related to public safety, public health, and major public interests;
3. Those directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
4. Those necessary to maintain your or another person's life, property, or other major legitimate rights and interests but difficult to obtain your consent;
5. The user information you voluntarily disclose to the public;
6. User information collected from legally disclosed information, such as legitimate news reports and government information disclosure channels;
7. Those necessary for signing or performing contracts with you;
8. Those necessary to maintain the stable operation of software and related services, such as discovering and dealing with faults in software and related services;
9. Those where the information controller is a news organization and necessary for conducting legal news reporting;
10. Those necessary for academic research institutions to conduct statistics or academic research based on public interest, and those where the results of the research are made public, provided that the personal information contained in the results is de-identified;
11. Other circumstances stipulated by laws and regulations.
Two, how we use Cookies and similar technologies
Cookies and similar technologies are widely used on the Internet. When you use our products and services, we may send one or more cookies or anonymous identifiers to your device to collect and store information about your visits and use of the product. We promise that we will not use cookies for purposes other than those stated in this privacy policy. We mainly use cookies and similar technologies to achieve the following functions or services:
1. Ensure the security and efficient operation of the product and service
We may set authentication and security assurance cookies or anonymous identifiers to confirm whether you safely log into the service or encounter fraud or other illegal behavior. These technologies also help us improve service efficiency and speed up login and response times.
2. Help you have a more relaxed access experience
Such technologies can help you avoid repeating steps and processes like filling out personal information or entering search content (for example: record searches, form entries).
3. Clearing Cookies
Most browsers provide users with the ability to clear browser cache data. You can perform corresponding data clearing operations in the browser settings. If you clear them, you may be unable to use certain services or corresponding functions that rely on cookies provided by our company.
Three, sharing, transferring, and publicly disclosing your personal information
(A) Sharing
1. Sharing your personal information with our affiliates or third parties requires your authorization;
2. Legal procedures or requests from administrative/judicial authorities;
3. We may share your account information, location information, license plate information, etc., with partners to provide better user services and experiences;
4. Sharing with authorized partners: To achieve the purposes stated in this policy, some of our services will be provided by authorized partners. We may share certain user information with our partners to provide better customer service and user experience. We will only share the necessary user information required to provide services. Better operation and improvement of technology and services, you agree that we and authorized partners may use the collected information for other services and purposes under the premise of complying with relevant laws and regulations.
The following lists specific authorized partners and provides links to the privacy policies of these third parties. We suggest that you read the privacy policy of these third parties:
5. Third-party shared information
SDK Name Purpose of Use Personal Information Fields Privacy Policy Link
Baidu、GooleMap (Basic Map) APP map positioning, basic map display functions, etc. Device Information (MAC Address, android_id information, IMEI information, OAID), device serial number, location information (GNSS information, WIFI address and signal strength information, base station ID data information, mobile signal strength information), sensor information (gravity sensing, gyroscope sensing), access WIFI status, operator information, application installation list information, SIM status information, BSSID information, SSID information, IP address information, device serial number https://
xueshu.baidu.com/
duty/
yinsiquan-policy.html https://
developers.google.cn/
maps/documentation/
tile/policiesl
GeTui SDK Push messages GeTui SDK Push Messages Device Information (IMEI, MAC, android_id information, OAID), device serial number, network information (device network connection method and status information), location information, SIM status information, BSSID information, SSID information, and IP address information, application installation list information https://
www.getui.
com/
privacy
Umeng Statistics Get login unique identifier, count online users Device Information (IMEI, ANDROID_ID, DEVICE_ID, IMSI, MAC address, OAID), device serial number, application installation list, network information https://
www.umeng.
com/
page/policy
(B) Transfer
We will not transfer your personal information to any third party unless we obtain your explicit consent.
1. Obtain your explicit consent or authorization beforehand;
2. In the event of mergers, acquisitions, asset transfers, or similar transactions, if the transfer of personal information is involved, we will require the new entity holding your personal information to continue to be bound by this privacy policy. Otherwise, we will request that the entity re-obtain your authorization.
(C) Public Disclosure
We will not publicly disclose your information unless required by law or with your consent. We will use industry-standard security protection measures when publicly disclosing your personal information.
1. When penalizing accounts for violations or fraudulent behavior, we will disclose relevant account information.
2. For public welfare projects such as "search for missing persons" and "wanted notices", after obtaining clear authorization in accordance with laws and regulations, we will publicly disclose relevant information related to the incident. After the conclusion of the incident, we will promptly delete the disclosed sensitive personal information.
Four, Your Rights
1. During the period of using the product, you can view, modify, withdraw your previously authorized permissions, and delete your personal information through the following methods. We have provided corresponding operation settings in the product design for you. You can refer to the following instructions to operate. In addition, we have established complaint and feedback channels, and your requests will be resolved in a timely manner.
1.1 View Personal Information
1) Log in to the system and enter "My", view the current login account information
2) Click "About Us", view company-related information
4) Click "Login Logs", view historical login information of the current login account
1.2 Modify Personal Information
1) Log in to the system and enter "My"
2) Click "System Settings"
3) Click "Modify Password"
4) Enter new information to complete the modification of the login account password
2. If you cannot complete viewing, modification, etc. through the above methods, you can contact our customer service team by phone. Our customer service team may need to verify your identity and will respond or provide a reasonable explanation within 15 days after verifying your identity.
Five, How We Store Your Personal Information
1. Storage Location
According to legal requirements, we will store your personal information collected and generated in the course of operating within the People's Republic of China. Currently, we will not transmit the aforementioned information overseas. If we need to transmit it overseas, we will follow relevant national regulations or obtain your consent.
2. Storage Period
During the period you use our products or services, we will continuously save your information. Unless you manually delete this information or cancel your account, we will delete or anonymize your personal information after the service period ends, except as otherwise provided by laws and regulations.
When you delete your personal information or cancel your account, we will immediately take measures to delete your personal information from the business function system and keep it in an unsearchable and inaccessible state.
Six, Managing Your Personal Information
We attach great importance to your management of personal information and will spare no effort to protect your rights to query, access, modify, delete, withdraw authorization, cancel account, lodge complaints, provide feedback, and set privacy features. This enables you to safeguard your privacy and information security.
2. Deleting Your Personal Information Under the following circumstances, you can request us to delete your personal information:
(1). If our processing of personal information violates laws and regulations;
(2). If we collect and use your personal information without obtaining your consent;
(3). If our processing of personal information violates our agreement with you;
(4). If you no longer use our products or services, or you cancel your account:
(5). If we no longer provide you with products or services. If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or these entities obtain your independent authorization.
You can contact us through the customer service in the mobile client to delete your personal information. After receiving your request to delete user personal information, we will handle it within 1-3 working days. During the handling process, we may need to verify your personal information.
After you delete information from our services, we may not immediately delete the corresponding information in the backup system, but we will delete these information during the next backup update.
Seven, Protection of Minors' Information
We attach great importance to the protection of minors' personal information
1. If you are under 14 years old, before using the product and related services, you and your guardian should carefully read our specially formulated "Minor Privacy Protection Statement" and confirm that you have obtained written consent from your parents or legal guardians.
2. We will protect minors' personal information in accordance with relevant national laws and regulations. We will only collect, use, store, share, transfer, or disclose minors' personal information when legally permitted, with the explicit consent of parents or other guardians, or when necessary to protect minors; if we discover that we have collected minors' personal information without prior verified parental consent, we will attempt to delete the relevant information as soon as possible.
3. If you are a minor's guardian and have questions about the personal information of the minor you supervise, please contact us through the contact information provided in this policy.
Eight, Policy Updates
This policy will be revised from time to time due to adjustments or updates in business models. These revisions form part of this policy and have equal validity to this policy. This privacy policy applies only to the products or services of Shanghai Chuangcheng Che Lian Network Technology Co., Ltd. (Company Address: No. 658 Jinzhong Road, Changning District, Shanghai).
Without your explicit consent, we will not reduce the rights you enjoy under the current effective policy. We will post changes to the privacy policy on a dedicated page so that users can promptly understand the latest version of the privacy policy.
Nine, Account Cancellation
(1) Using the account cancellation function will delete all information under your account, including but not limited to vehicles, annotations, rules, sub-accounts, etc.
You can cancel your account through the following methods:
Method One: Call the contact information in "About Us" to contact us for manual operation. After receiving the account cancellation request, we will process it within 1-3 working days.
After you cancel your account, we will handle it as follows:
1. Notify the customer of the completion of cancellation
Cancellation completion will notify the customer of the completion of cancellation, and the offline cancellation process will be prompted by telephone notification.
2. The customer can no longer log in with the canceled account
After cancellation, the customer will no longer be able to log in with the canceled account.
3. When re-registering, the customer is considered a new customer and cannot be associated with historical data
If the customer re-registers, they should be considered a new customer, and the "Terms of Use" and "Privacy Policy" must be signed again, and the customer's identity needs to be re-verified.
4. We shall not continue to use the customer's information
If you cancel your account, we shall not continue to use the customer's information, such as marketing using the customer's mobile phone number or email, including marketing through channels such as telephone, SMS, and email.
Ten, Contact Us
1. You can contact us online or by phone through the "About Us" feature in the mobile app to provide feedback or complaints.
2. We have also established a dedicated channel for feedback on personal information. You can send your questions to: 400-821-6015, and we will verify and handle your feedback issues within 15 days.
3. If you are dissatisfied with our reply, especially if you believe that our handling of personal information has harmed your legitimate rights and interests, you can also seek solutions by filing a lawsuit with the court having jurisdiction over the defendant's domicile.
Update Time: April 30, 2025
Effective Time: April 30, 2025